Our Services
Annual Maintenance Contracts in Dubai, UAE
One contract, zero surprises. A KroyTech AMC keeps your servers, network, CCTV, access control and office IT serviced on schedule — so small issues get fixed before they become downtime, and your IT budget stays predictable all year.
What's covered under a KroyTech AMC
Every contract is tailored to your equipment, sites and business hours. We agree the service schedule and response commitments up front, then document every visit — so you always know the state of your IT.
- Scheduled preventive maintenance visits
- Priority response for contract clients
- Remote monitoring and troubleshooting
- Hardware and software health checks
- Firmware and security patch management
- Backup verification and review
- Detailed service reports after every visit
Coverage plans
Choose the AMC cover that fits your business
Three straightforward plans — pick by the size of your setup and how critical your systems are. Every plan covers the equipment listed in your contract across Dubai and the UAE. Pricing depends on your equipment and sites, so request a quote for exact terms.
AMC · Essential
Essential
Dependable basic cover for small offices that want scheduled care without the overhead.
- Quarterly preventive maintenance visits
- Remote support during business hours
- Annual IT health-check report
- Service reports after every visit
Best for: small offices and retail outlets with standard IT setups.
AMC · Professional
Professional
Our most popular cover — frequent servicing and priority response for businesses that can't afford downtime.
- Monthly or bi-monthly preventive visits
- Priority response for contract clients
- Remote and on-site troubleshooting
- Firmware and security patch management
- Backup verification and review
Best for: growing businesses, clinics, restaurants and offices running CCTV, access control and networks.
AMC · Enterprise
Enterprise
Full-coverage care for larger organisations and multi-site operations, with a plan built around you.
- Custom preventive-maintenance schedule
- Multi-site cover under one contract
- Priority response with commitments agreed in writing
- Dedicated account contact
- Quarterly IT health reviews with management reporting
Best for: corporates, warehouses, schools and businesses with several UAE locations.
Why it matters
Fix problems before your team notices
Predictable IT costs
One annual contract replaces unpredictable break-fix bills with a clear, budgeted line your finance team will appreciate.
Priority when it matters
AMC clients jump the queue — issues get our fastest available response, with commitments defined in your contract.
Longer equipment life
Regular servicing keeps servers, networks, CCTV and AV equipment performing reliably for years longer.
Why KroyTech
An AMC partner that actually shows up
Anyone can sell a contract. We built our AMC around what businesses in Dubai actually complain about: vendors who disappear after signing.
Engineers on the ground
Our own Dubai-based engineers do the visits — no subcontractor lottery, no explaining your setup twice.
Every visit documented
You get a written service report after each visit: what was checked, what was fixed, what needs attention.
Never miss a service
Preventive visits are scheduled and tracked for you — we remind you when the next one is due.
Get started
Request your AMC quote
Tell us about your setup and we'll come back with a tailored AMC proposal — plan options, visit schedule and a clear annual price. No obligation, no pushy sales calls.
- We review your equipment and sites
- You get Essential / Professional / Enterprise options
- We agree the schedule and response commitments in writing
Prefer to talk? Call (04) 359 4874 or email info@kroytech.ae.
Get started
Tell us what your business needs.
Share your requirements and our team will come back with a clear plan and a competitive quote — no obligation.
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Learn more →FAQ
Frequently asked questions
What does an AMC cover?
An AMC covers scheduled preventive visits plus remote and on-site support for the equipment listed in your contract. Replacement parts and major upgrades are quoted separately.
How many visits are included?
That depends on the plan you choose — Essential covers quarterly visits, Professional covers monthly or bi-monthly visits, and Enterprise follows a custom schedule. We recommend a frequency based on your equipment and how critical it is to your business.
Can an AMC cover multiple office locations?
Yes. We service multi-location businesses across Dubai and the wider UAE under a single contract with one point of contact.
How fast is the response time?
Contract clients receive priority response, with response commitments defined in your AMC agreement — critical issues are always treated as top priority.
How much does an AMC cost?
It depends on your equipment, number of sites and the plan you choose. Share your setup through the enquiry form above and we'll send a tailored proposal with a clear annual price.